TERMS AND CONDITIONS
You must be 19+ years of age.
We accept the following credit cards: Visa, Mastercard, American Express, Discover, and JCB.
Full payment by credit card is required to make a reservation. We do not charge a service fee for processing credit card payments.
Prices are per person, unless otherwise specified.
Prices do not include HST and applicable taxes unless otherwise stated.
Tips/gratuities to our wine tour ambassadors including our Driver, and restaurant service staff, are not necessary, but a nice way to show that you feel they went above and beyond.
Cancellations made more than 14 days prior will receive a full refund.
Cancellations made within 14 days will receive no refund or credit.
No refunds or credits for “no shows”, guests that miss the departure time or separate from the tour group during the tour. In such cases - all monies paid to Beyond the Vine are forfeited.
Persons may be substituted within a reservation without penalty up to 24hrs in advance of the tour or event.
Re-Schedule Tour Date – Is dependent on availability and changes must be made 14 days prior to the original tour date.
Any refunds issued are done in the same method that the client originally paid.
Beyond the Vine reserves the right to make any necessary changes to the wineries, the order of the tour and the vehicles scheduled for the tour. *Note that scheduled pick up and drop off times may vary unavoidably depending upon road conditions or traffic – we will keep in contact with you in the event that this should happen.
The time allotted for the tour may vary based on group size and time of year.
Beyond the Vine is not responsible for personal items left behind in the vehicles or at a location.
Beyond the Vine wine and food tours proceed rain or shine*
* Reasons we may cancel a tour….
We reserve the right to cancel a tour if we do not fill the minimal number of seats required to run our curated experience.
Highway/Road closures due to accident, forest fire, and weather conditions.
Guests arrive intoxicated.